SKY BROADBAND - EAFC - SERVER ISSUES
It’s been four weeks now. There are multiple threads and not the community managers at EA haven’t responded to anyone in two weeks. What is going on hereEA_EduEA_AljoEA_Abril ? You owe...
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EA_Darko
Community Manager
Community ManagerHey all, we raised the issue with the team to look into.
As this appears to be ISP-related, then it may be the case that it is outside of our control and you will need to speak with SKY about the issues you are facing and work with them.
That there are no issues for users who test on a VPN furhter points to the issue being ISP side rather than EA.
The team continues to look into this, and as soon as I hear anything, I will update you all but till then it is well worth a call with SKY to see if they can help.
Darko
So you realise what your asking right. For your game to work. Go buy a vpn subscription. On top of that buy a 3rd party router because sky doesn't allow direct vpn access because of there broadband shield so basically. Go spend 33 quid to fix a problem that ea and sky should be dealing with each other. Am I understanding you right aye.
- EA_Darko
Not at all JordanC1888. I simply recommended that, if seeing this issue, you speak with SKY to see what they can do to help.
That the issue can be fixed with a VPN or using a different network, then this means that it is likely SKY releated and while our team continues to look into it, I have no further updates to share.
I was only trying to help those seeing this issue work on alternatives.
Speaking with SKY is worth doing as it is likely that this issue is something that they will need to fix on their side.
Darko
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