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SupaLuk3's avatar
SupaLuk3
Rising Novice
3 months ago

South Africa - Unstable Connection during gameplay

Hi, I am based in Cape Town, South Africa and this issue is impacting all of us. Every online match, particularly in attacking and defending scenarios results in an "unstable connection" notificati...
connectivity
lag
EA_Hux's avatar
EA_Hux
Icon for Community Manager rankCommunity Manager
3 months ago

Hello everyone,

Thank you all for sharing the details.

For those who didn't share their details yet, could you please give us the following information to help our teams investigate:

  • ISP: 
  • Region: 
  • Gamertag: 
  • Platform : 
  • Approximate timestamps: 
Rashaad017's avatar
Rashaad017
New Traveler
2 months ago

ISP: Webafrica 

Region : Johannesburg 

Gamertag : Rashaad017

Platform : PS5 

We have had 3 different managers ask us for this information, 3 weeks since launch and no resolution, this is obviously not an ISP issue if everyone has different ISPs 

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