Community ManagerHey liang_yi_jun0509 do you have multiple Steam accounts?
Could be that you are logged into a secondary account that does not have the game.
Darko
No, I only have one Steam account, but I have already requested a refund. If I repurchase it, will that possibly solve this issue?
Community ManagerHard to know liang_yi_jun0509 but the message you shared would point to an issue with having more than one account.
When did you purhcase the game and were you able to launch it for a period?
Darko
I purchased the game around August 17th， but when I tried to launch it, an error message popped up stating that I couldn’t access the game.
Community ManagerHey liang_yi_jun0509 do you have more than one Steam account?
Darko
