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oody64_gamer's avatar
oody64_gamer
Rising Rookie
1 day ago

FC26 won't launch

An unexpected game shutdown was detected. Please relaunch the game or contact EA Help if this continues. (0xFFFFFFFF)

 

Session ID: 0X08USG057Dx3drqss3KGUtjlXN8RfidQ3Sa6YTai+M++4so

Previous Session ID: gyowVHXrurXxh47q5s3KTOmYm+if+ST67FgA3VzIFlvZHFk/

Previous Service Session ID: gyowVHXrurXxh47q5s3KTOmYm+if+ST67FgA3VzIFlvZHFk/

i got this error after the update with a new option under it that says copy error info, i have already said this many time but i will say it again. EA_Barry​ please man if you can not help me any further to fix this then give my case to someone higher, and i really appreciate your help man, but i just want to play the game on my pc.

Here is what I completed:

  • DDU clean-installed my AMD RX 9070 graphics driver.
  • Returned my GPU/CPU settings to stock.
  • Disabled EXPO and PBO/CPU tuning.
  • Updated my ASUS ROG STRIX B650E-F GAMING WIFI BIOS to 3881.
  • Updated my AMD B650 chipset drivers.
  • Disabled Steam, EA, Discord and AMD overlays.
  • Closed monitoring/tuning utilities.
  • Reinstalled EA Javelin AntiCheat and received "Install success."
  • Ran DISM /Online /Cleanup-Image /RestoreHealth — completed successfully.
  • Ran sfc /scannow — "Windows Resource Protection did not find any integrity violations."
  • Restarted the PC and tested FC 26 again.
  • The game still fails to launch with the same error (0xFFFFFFFF).

Also, I am not currently enrolled in the Windows Insider Program. Windows shows version 25H2, OS build (KB5124008) (26200.9445), and the Windows Insider page says I would need to turn on optional diagnostic data to join the program.

here is my dxdiag file aswell, i would be thankfull if i could actually play the game that i bought.

i hope i dont get ignored either.

best regards

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    oody64_gamer​ 

    Hi again. I feel like we have already tried a lot of troubleshooting. A few more things to try: 

    If you are using Armory Crate, disable that.

    The issue may be caused by recent Windows Updates, uninstall/rollback recent Windows updates.

    It is possible some other software is interfering - Perform a clean boot before starting

    Monitoring for your reply. Thank you. EA_Barry.

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