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chopperisop2's avatar
chopperisop2
Rising Novice
1 month ago
Solved

Still missing fc points hours after purchase

I brought 2800fc points earlier today and 6 hours later they’re still not here is anyone else having the same problem .

  • This issue is not yet solved! We are still looking into players on PlayStation not receiving their FC Points

    Hey folks,

    If you play on PlayStation and bought FC points but didn't get them, could you please provide the following information:

    • What platform do you play on? (Either PS4 or PS5)
    • Where did you buy your FC points?
    • What is your PSN ID?
    • When did you buy your points? (An exact timestamp and time zone would be ideal.)

     

    If you play on another platform and didn't receive your FC Points, please wait 24 hours before reaching out to our live support team with your proof of purchase for assistance. Thank you!

84 Replies

  • milit81's avatar
    milit81
    Seasoned Newcomer
    6 days ago

    Same issue here, 5900 FC Points purchased around Jan 16th or so and still no resolution from EA Help. Just that the team are still investigating after more than 5 weeks!!!! We need a resolution asap!

  • bogdanbit679's avatar
    bogdanbit679
    Seasoned Newcomer
    6 days ago

    been waiting for my 5,900 fc points for over a month now money taken out of my account and everything yet i never recieved my fc points 

  • You really want a publicly accessible forum to be visible to people about you admitting a glitch exists that causes EA to take people’s money but not give them FC points without providing any bit of feedback about a fix? It’s been months now. Give us an update. 

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