Forum Discussion
EA_Aljo
Community Manager
6 hours agoHi there. Thanks for reaching out. Unfortunately, we can't help with account related issues over the EA Forums. Can you please try opening a case again? You should be able to chat with an advisor to get some help with this. As long as you can verify account ownership, they should be able to update your account. Cases can be opened by using the 'Contact us' button at the bottom of this page.