Stuck on the ultimate team loading screen

I been stuck on this screen since I installed the game. I tried everything, deleting the game, restarting the console, changing profiles, everything. Even deleted the ultimate team files. NOTHING works, I’m so **bleep** mad. Did I spend 80 bucks just to not be able to play the game? What the hell am I supposed to do???

freezing

launching

multiplayer

playstation

1 Reply

EA_Aljo
Community Manager
7 hours ago
Hey there. Thanks for reaching out. I'm sure this is very frustrating! I've got a couple of suggestions. First, please try power cycling your equipment with these steps:

Unplug your modem/router for 2 minutes

Hard restart your console by holding down the power button until it turns off

Power it all up and try playing again

If that doesn't help, try switching your connection to use a mobile hotspot. This would just be as a test to see if a different connection works. Let me know what happens.