Forum Discussion
EA_Aljo
Community Manager
1 month agoThank you. We're not able to confirm there was an issue with the SBC from your video. You'll need to contact an advisor to have them investigate your account to find out where the 84 Sanchez went. Cases can be opened by using the 'Contact us' button at the bottom of this page.
doraemon77777
1 month agoNew Rookie
I understand. I wasn't able to capture the exact moment of the SBC bug I received, but I think you can see that something strange is happening. I'll try reopening the case again from the "My Cases" section of the inquiry.