Tournament Error

getting this error when trying to play early access tournament - FUT_LGM_TOURNAMENT_COMPLETE_POPUP

Got to the semi finals of the early access tournament and won, game refreshed my bracket and result counted as my first game of a new tournament, won the quarter final of that and the event has now closed saying I have won and will not let me play anymore but I do not have the rewards for winning the semi or the final and I am showing as not having won access to the finale event in 7 days.