Forum Discussion

WilhelmLudendorf's avatar
22 hours ago

Ultimate Team and Fc companion

When I try to log in to play Ultimate Team, it keeps getting stuck on the loading screen. I opened the FC Companion app for the first time, and even though my PS5 is off, it says the account is active. How can I fix this? 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hi there, and thanks for joining our forums. After you close the game, you need to wait at least 15 min before you log in on the web or the companion app. 

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