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RJoye10's avatar
RJoye10
Seasoned Newcomer
18 hours ago

Ultimate Team Content Screens PS5

Has anyone else had an issue where none of the content screens in UT will load? Both screens on my news tab are always black, with the white UT logo; the tabs for each of the other sections are just the generic screen. For the last 2 weeks, I haven't been able to see what SBC's or objectives were out without having to go on twitter. Sometimes the screen even goes black when I back out of UT and I have to close the app before I can do anything else. Is there a fix for this? I have fiber internet with 450mbps download so it's not an internet issue. 

4 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Bit of an odd one RJoye10​ and as I'm not seeing reports of it or seeing the issue on my PS5 then I would assume that this may be console side, which isn't a bad thing as it generally means basic troubleshooting will sort it.

    Have you tried anything yourself to fix it?

    Darko

  • RJoye10's avatar
    RJoye10
    Seasoned Newcomer
    6 hours ago

    I’ve uninstalled the game a couple of times with no fix. I went through my video settings and stuff on the console to see if anything was out of the ordinary. Nothing I’ve done fixes it. I don’t know what else to do. I tried searching different things online but seems like I’m the only one with the issue. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Could you try a different gamer tag on the console to see if it works there RJoye10​?

    Darko

  • RJoye10's avatar
    RJoye10
    Seasoned Newcomer
    4 hours ago

    Sure, I'll try that when I get home. I'll also download the PS4 version and see if it's the same on there.

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