Unable to connect to EA servers PC
I have opened tickets, but get no response. So i am trying my luck here. I lose connection when playing online, almost every game. I use ethernet cable. My connection is stable, and i never have a...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there. Thanks for reaching out. I'll try to help with your connection issues. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score.
Sure thing! Here:
I have also attached a picture of my recent 10 matches. Most of them were disconnects, even the ones with high scores.- EA_Aljo
Thanks. You've got a relatively high amount of packet loss and jitter. Enough to cause the disconnects you're facing. It would be good to contact your ISP to see if they can check your connection for any issues. You also may want to give the connection troubleshooting steps here a shot.
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