Forum Discussion

perseuz21's avatar
perseuz21
Newcomer
19 hours ago

unable to connect to the servers

everythink is fine with my platform, just cannot connect to the servers.

 

  • Platform : PS5
  • Username : perseuz21
  • Country : Indonesia
  • ISP : MyRepublic
  • Timestamp : 02.31 WIB
  • Error messages : You have lost your online connection. Check your home network. You will not be able to access FC's online features until you can reconnect to EA Servers. Go to ea.com/unable-to-connect to find out more. 

9 Replies

  • Abmoke's avatar
    Abmoke
    Seasoned Newcomer
    2 days ago

    Hi, It's been 2 days and I can't log into my account in game on Xbox Series X when using WiFi connection from my ISP (Indonesian ISP : Ideanet). But, when I use connection from my phone network via tethering, I can log into the game and there are no problems. How can I fix this? 

    I've tried everything from resetting the WiFi setting on my Xbox, restart my router and Xbox, and use Google DNS but no luck whatsoever. The NAT on my Xbox is already Open and I still can't log into my account. Please help

  • x_MFT_x's avatar
    x_MFT_x
    New Novice
    1 day ago

    Mine is having the same issue. Every game works but connecting to EA servers.. I’m on ps5.. this is really annoying 

  • Athallannd's avatar
    Athallannd
    Seasoned Newcomer
    1 day ago

    same, my isp is oxygen saya juga di indonesia dan error seperti ini

     

  • Abmoke's avatar
    Abmoke
    Seasoned Newcomer
    1 day ago

    Oxygen, Myrepublic, and Ideanet are affected. It's clearly come from EA Server 

  • Abmoke's avatar
    Abmoke
    Seasoned Newcomer
    1 day ago

    Buat sementara, pakai tethering dulu om. Di HP set private DNS. Bisa pakai Adguard kaya saya. Cuman untuk sementara aja sampai EA perbaiki servernya

     

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    18 hours ago

    Hi there. We're aware of the issue with people from Indonesia not being able to connect to the servers. This is currently being investigated. Thanks!

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