Forum Discussion

s0yt's avatar
s0yt
New Rookie
12 days ago

"Unable to load information from the server. Please try again later."

This message appears when I try to access the EA FC 26 online services.

The screenshot below is in Portuguese, but this is what is translated:

"Unable to load information from the server. Please try again later."

8 Replies

  • aswwwedfgh's avatar
    aswwwedfgh
    Seasoned Rookie
    9 days ago

    I’m having the same sort of problem but mine is check your home internet connection when mine is fine and all the the games work. It’s 6 days for me too, it’s a joke 

  • s0yt's avatar
    s0yt
    New Rookie
    9 days ago

    I've been having the same problem for 6 days now, I'm in England.
    But I noticed something, when I check my Steam files, it shows that there are errors in 3 files, it "fixes" them for a while, but if I restart Steam, those 3 files with the EAFC26 error reappear.

  • aswwwedfgh's avatar
    aswwwedfgh
    Seasoned Rookie
    9 days ago

    It’s defo the servers has to be. Just weird how one day it all goes to **bleep**. Lets me on for 10 mins then boots me out 

  • s0yt's avatar
    s0yt
    New Rookie
    9 days ago

    Yes, I understand, but what makes me wonder is how this error affects some accounts. I have neighbors who have the same internet provider and it's working normally.

  • aswwwedfgh's avatar
    aswwwedfgh
    Seasoned Rookie
    9 days ago

    Honestly I have no idea but and it is very weird. I still cannot get in still kicks me out after 10 mins saying to check my home connection I wonder when it will be fixed 

  • s0yt's avatar
    s0yt
    New Novice
    5 days ago

    I deleted my EA account to test if it was a bug, but it still doesn't work; I still can't play.

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