Unable to play Rivals
I am experiencing a persistent issue in EA SPORTS FC 26 Ultimate Team that has prevented me from playing Rivals for over a week.
Every time I find a Rivals opponent, I am disconnected before kickoff with the message:
“You have been disconnected from your opponent. We will check the match report to determine the result.”
The match never starts and no loss is recorded.
The issue is only affecting Rivals. Other online modes work normally.
I have already tried the following:
- Restarted my Xbox Series X.
- Restarted my router.
- Cleared the Alternate MAC Address.
- Tested on multiple internet connections in different countries (United Arab Emirates and South Africa).
- Verified that the issue persists regardless of the network being used.
Because Rivals is the only mode that allows me to earn Champions Qualification Points, I am currently unable to qualify for Champions. This means I am missing time-limited content and rewards through no fault of my own.
Please investigate my EA account for any matchmaking or Rivals-related issues and escalate this case to the appropriate technical team if necessary. If this is a known issue, I would appreciate any update on a fix or any assistance that would allow me to participate in Champions while the problem is being resolved.
Thank you for your time and assistance
your chatbot is the worst thing a human could deal with BTW
