Puzfactor10
3 hours agoNewcomer
Welcome to ultimate team bug
Cant access my ultimate team and game is forcing me to create new one with welcome to ultimate team message. Cant do anything in game without message popping up and staying. Please fix
Cant access my ultimate team and game is forcing me to create new one with welcome to ultimate team message. Cant do anything in game without message popping up and staying. Please fix
Great. Since you're able to access your club in the Web App, you can try this:
We've seen cases in the past where the game gets stuck on the "Welcome to Ultimate Team" screen because of a squad-related sync issue. Creating and activating a new squad through the Web App can force the squad data to resync with the game. Let us know how that goes.
I can access the app. Can you clarify what i need to do with the squads
Hey. Welcome to our forums. Your Ultimate Team progress is stored on our servers, so deleting local save data or reinstalling the game should not delete your UT club. Before trying anything else, could you try logging into the FC Web App or Companion App? If you're able to access your club there, try creating a new squad, deleting the old squad if needed, and then setting the new squad as your active squad.