You have more than one storage device with a fc 26 profile
This problem has been prevalent for multiple games now. Last game this happened to me but the next patch fixed it. So why is it back on day 1. So irritating to have to restart my save.
Forum Discussion
Subject: Corrupt save profile – cannot load game (PS5 Pro)
Hello EA Support Team,
I’m encountering a persistent error on PlayStation 5 Pro with EA SPORTS FC 26:
- Every time I attempt to load the game I receive the prompt:
“You have more than one storage device with the FC26 profile. Please select the storage device to load from and press OK.” - Pressing OK does nothing — the game freezes on that prompt and will not load any save.
- I have deleted the synced (cloud) save via PS5 settings and attempted to launch offline using only the local save — same result.
- I have also tried the reverse: deleted the local save and re-uploaded the cloud save — still the same outcome.
- The only way I can play at all is to delete both the local and cloud saves, create a completely new save, and start fresh. However, every time I save the game and restart it later, that new save becomes corrupted again, repeating the cycle.
- This issue started suddenly even though the game was running fine earlier in the day.
Platform: PlayStation 5 Pro
Game version: Latest
Steps I have already tried:
- Deleted cloud save and launched offline (local only)
- Deleted local save and uploaded cloud version
- Deleted both saves and started a new profile
- Rebuilt PS5 database via Safe Mode
- Fully rebooted console (not Rest Mode)
Expected behaviour: The game should load normally using a single valid save file (local or cloud).
Actual behaviour: The game always triggers the “multiple storage device” prompt, and every new save eventually becomes corrupted on restart.
Impact: The game is unplayable; no progress can be saved or resumed.
Please investigate this and, if necessary, reset or repair my EA SPORTS FC 26 cloud profile so I can continue playing. Screenshots of the error prompt can be provided if required.
Thank you for your help,
Platform:
Xbox Series X
Game Mode:
Manager Career Mode + Player Career Mode
Description of Issue:
Every couple of days, my Career Mode progress in EA FC 26 gets completely deleted after I get the message:
“You have more than one storage device with an EA FC 26 profile.”
To try and fix it, I’ve been deleting local save data from the Xbox menu (“Manage game and add-ons ->Saved data -> Delete from console”) and then letting it re-sync from the cloud. But whenever I do this, my Career Mode progress disappears entirely — it resets as if I’ve never played.
This issue repeats about every two days or so. Sometimes my data stays safe, but other times all progress is wiped, and I can’t recover it from the cloud.
Steps to Reproduce:
- Launch EA FC 26 on Xbox
- Play Career Mode normally and save progress
- After 1–2 days, on startup the message “You have more than one storage device with a FC26 profile” appears
- Delete local data (“Delete from console”) to try to fix the message
- Game reloads with all Career Mode saves gone — nothing is restored from the cloud
Frequency:
Every ~2 days
What I’ve Tried:
Deleting local data and re-syncing from the cloud
Reinstalling EA FC 26
Turning off Quick Resume
Logging out and back into Xbox account
None of these have permanently fixed the issue.
Impact:
I’ve lost multiple Career Mode saves and hours of progress. The game becomes unplayable long-term because saves randomly disappear.
It seems like the error is linked to how Xbox syncs local and cloud storage for EA FC 26 profiles.
Additional Info:
Xbox Gamertag: L0rdFarquaad#495
Request:
Please escalate this issue to the EA FC 26 dev team. I’d like confirmation if a fix or patch is being worked on for Xbox players affected by this “More Than One Storage Device” bug and guidance on how to prevent further Career Mode save loss.
How do I fix the FC26 more than one storage device. Please select a storage device To load from. Problem on the Sony PS5.
I have deleted any remaining data from the cloud and I only have date on my console but it’s still stating I have more than one storage device when I just don’t?
Same problem. We are waiting for them to fix that. You have to delete your save files. You Will loose all progress….
I’ve told them to refund me as it’s pointless owning a game you cannot progress with.
Hope they find a fix soon
I'm experiencing a persistent issue with EA SPORTS FC 26 on PS5 where I receive the following message: "You have more than one storage device with FC 26 profile." Despite deleting the game data, reinstalling it, unlinking my EA account, and even formatting my PS5, the game still loads the same profile. I believe the problem lies with my profile ID stored on EA's servers. I respectfully request that my FC 26 profile be reset or deleted so I can start fresh.
“you have more than one storage device with a fc 26 profile”
Why am I paying for multiple games year after year to get these problems can’t play the game once again
Hi,
Did you save any checkpoints along with your normal saves as it was mentioned to me that the problem may be because of the checkpoints confusing the PS5 so I’m just checking before I start again as this would be the third restart and I haven’t got the energy to continue if it happens again.
Thanks,
Mike
I did yeah. But I can’t access the game at all unless I delete my local save on my ps5
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