Your fault not mine

Hi there. Thanks for reaching out. If your game is constantly disconnecting, we should check the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score. 

It is not a problems with my connection, and now for two days I can't play a squad battle it does nothing at the jersey selection screen and I have to quit out of the game. I can't express how dumb this game makes me feel to have spent money for it

Please tell me how I was supposed to resume playing this match

But don't worry, I understood my disconnection warning, totally my fault