account hacked

Hi kphoops​, 

I’m sorry to hear you’re dealing with this. Our support team can help you recover the EA account and take a look into the missing content report. 

Here’s how to reach them:

• Start a case with EA Support. I've prepared this custom link for you. It will take you straight to the right place. From there, fill out the rest of the ticket form and send it to support.

• Helpful to have ready:
• The original email address you used to create the EA account.
• Purchase receipts if you have them.
• Game Codes you've redeemed on the account (if available).
• Any connected accounts, like a PSN ID, Xbox Gamertag, Steam ID, etc.

This can help speed up the process.

In the meantime, here are a couple of EA Help articles you might find useful:

• What to do if your EA Account has been hacked
• How to manage your EA Account security and safety

- EA_Lanna