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ect10's avatar
ect10
Rising Novice
2 days ago

Account Restriction Issue – No Clear Duration, Refund Questions & Need Guidance

Hello everyone, I would like to share my situation and ask for guidance. I have been playing this game for many years and have followed almost every release in the series. This is the first time I ...
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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 days ago

Hey ect10​,

You should have gotten an email with more information about your ban or suspension. If you got a transfer market ban, those tend to be permanent (unless overturned) and don't transfer to later titles. (Players who got a transfer market ban in FC 25 can still use the transfer market in FC 26, for example.)

Account bans are not grounds for a refund, no.

You can raise another dispute with our terms of service team, but if they decide that the ban was justified then I'm afraid it'll likely stay on your account.

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