Community ManagerHello. If that ban was overturned today, give it at least 24 hours before it's lifted in game.
HiEA_Aljo, I'm happy to hear from you. This Will be 3 days ago tonight. The thing is that I got a standard email confirming the ban. But the case status is now “overturn” which means I can't reappeal. I have contacted EA Help several times, but they can't help me. They tell me to submit an appeal and choose “email us” which is not showing up for me.
This is the second time I get the ban-hammer by the AI bot. I am really dissapointed that this happened again. Please, do something.
Community ManagerThanks for providing the case number. I’ve passed it along to the team for further review.
EA_LunardustCat Thank you, I hope to hear from you guys by tomorrow.
case #242864648
Community ManagerThank you for waiting here. Unfortunately, I’m afraid there may have been some misunderstanding, as your ban was not overturned. Please check your email inbox. There should be an email from EA with more information.
