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subhanali69's avatar
subhanali69
Rising Novice
25 days ago

Disconnected to ea servers in promotion matches (7 times to be precise🥲)

Unable to connect to ea servers in promotion matches. I am trying to up my division from DIV 3 to DIV 2. Every time when I'm winning i got disconnected from ea servers when I'm losing everything is f...
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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
25 days ago

Hi there. Thanks for reaching out. Let's take a look at the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score.

subhanali69's avatar
subhanali69
Rising Novice
25 days ago

This is the screenshot. Just tell me why it only happened when I'm winning. I mean I'm not exaggerating it happened to me 7 times. I mean why not it happened when I'm losing.

  • ElPadre1931's avatar
    ElPadre1931
    Rising Newcomer
    5 days ago

    Happens to me too…

    • ElPadre1931's avatar
      ElPadre1931
      Rising Newcomer
      5 days ago

      But somehow QR codes work reliably 😂

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