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makmekmuk's avatar
makmekmuk
Seasoned Rookie
13 hours ago
Solved

Ea shame on you

Hello, I've created and opened thousands of chests over the past two weeks, and I haven't received any special players toty or toty hm . Is there a problem with my account, or is EA targeting players as usual?

  • Hi there. There is no problem with your account. We do not target players. Everyone has the same chances at the same items. You can see the probabilities for each pack in the store. It would be good to check those first so you can decide whether or not to make a purchase.

5 Replies

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hi there. There is no problem with your account. We do not target players. Everyone has the same chances at the same items. You can see the probabilities for each pack in the store. It would be good to check those first so you can decide whether or not to make a purchase.

  • makmekmuk's avatar
    makmekmuk
    Seasoned Rookie
    11 hours ago

    Hey 

    Do you really think players are stupid and foolish, that they don't read the terms and conditions and everything else in the game? If that's what you think, then you're wrong, or you lack experience in dealing with the community. I created approximately 3800 SBC player crates and then came to ask a question, that's all. There's no need to accuse players of being illiterate and uncultured as if you have the final word.

     

    Please don't take it personally.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    There's no accusation. Many people don't read the probabilities and then make the assumption that somehow their account is not included. That is never the case. Everyone has the same chances at the same items.

  • This gentelman clearly stated he crafted aprox 3800 sbcs and you're still telling him about store pack probabilities. I too feel somewhat blacklisted during this promo, not just for toty items but every sbc upgrade/icon pick I complete is just an L. I've put in so much time and still have nothing to show for it just because I didn't get my wallet out. It's demoralising 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    This gentelman clearly stated he crafted aprox 3800 sbcs and you're still telling him about store pack probabilities. I too feel somewhat blacklisted during this promo, not just for toty items but every sbc upgrade/icon pick I complete is just an L. I've put in so much time and still have nothing to show for it just because I didn't get my wallet out. It's demoralising 

    This does not mean the account is blacklisted. That's not something we ever do. Everyone uses the same probabilities.

    I'm now locking this thread as this conversation is only going in circles and the correct answer has been given.