Game Crash/Freeze at Halftime (Xbox Series – Requesting DNF Investigation

Summary of Issue: When accessing the "Tactics" menu during the halftime break in Ultimate Team (Div 1/2 Rivals), the game UI freezes and subsequently crashes to the Xbox Dashboard. This has occurred multiple times, resulting in unfair DNF penalties and losses despite leading the matches.

• Troubleshooting Done: Cleared Xbox cache and reserved space, reinstalled game. The issue persists.
• Desired Outcome: Resolve the technical bug and provide a DNF multiplier reset or compensation for lost match progress.