I CANNOT BUY OR BID ON CARDS BUT I CAN SELL.

Helllo,

Every time i want to buy or bid on a card either on web app or console i get the message: "too many actions have been taken, and use of this action has been temporarily disabled" it has now been over 72 hours and the 'soft ban' is still present. This is taking too long and needs to be removed, I cannot play UT like this it makes it impossible. I have reached out to live chat and they have not helped at all, what can i do to fix this issue?