Technical Issue: Persistent Password Reset and Missing FC 26 Ultimate Team Cards
I am reporting a severe security issue and loss of content.
Login Issues: For the past week, I've had to reset my password daily due to incorrect password errors. Despite having SMS 2FA enabled, I receive no unauthorized codes, suggesting my security is being bypassed.
Missing Items and Contradictory Info: My 89 OVR Winter Wildcards Gabriel and 87 OVR Gravenberch have disappeared, along with all my tradeable players.
I previously contacted Live Support, and they claimed these items were Quick Sold. However, I have checked the Web Companion App's Quick Sell Recovery section myself, and these items do not appear there. This suggests the items were either moved or deleted in a way that bypasses the standard recovery system or there is a major data error.
Request: Please investigate my account logs. I did not discard or use these players in SBCs. I need a specialist to identify how my 2FA was bypassed and restore my missing 89 Gabriel, 87 Gravenberch, and other stolen assets.