Transfer market ban
Hi EA Community Managers,
I am requesting a manual human review for a false positive market ban on my account.
I am a daily active player currently traveling in Turkey (23/06/2026 to 21/07/2026, returning to Denmark). All my activity, daily SBCs, and trading were done strictly on my personal phone.
I made 3-4M coins purely through legal player trading (buying low, selling high on 400k-1.2M cards). My IP change and trade volume triggered an automated ban for coin distribution, which is completely incorrect. I never used third parties or coin services.
Could a CM please escalate my case to a human reviewer at ToS?
Case ID: 251001745
Thanks!
[Edited title for clarity - CM]
Hey irfancilek,
Unfortunately we can't help with bans here on the forums. If you want to raise a dispute you'll need to reach out to our terms of service team yourself. If you've already raised a case, I'm afraid I can only ask for patience until they get back to you, which can take a few days.
