Forum Discussion

nadirh1981's avatar
nadirh1981
Seasoned Newcomer
2 hours ago

Transfer Market Ban

I have been banned for 9 days now with no justification. I trade extensively and fairly and have been accused of balance transfer even though I have never ever done this. I have spend copious amounts on FC points which would negate any point of trading to sell coins. I have appealed 4 times unsuccessfully on case 252893829 which is now marked as fixed and cannot be re-opened even though the most recent message says it can be appealed. I have tried time and again through case 253020141 to get the support agent to provide this info on the primary case to get it re-opened and reviewed.

EA are going to have a big problem on their hands as I am obsessive and have six months worth of screenshots (sometimes multiple times per day) showing my progress on the top 100 transfer profit leaderboard - there are literally hundreds of screenshots. Since the transfer ban came in 9 days ago there has been minimal movement (quick sell only) on the leaderboard which implies that it was a blanket ban and done without any evidence of wrongdoing. The ban needs to be overturned as this will be reported to the Citizens Advice Consumer Service as it is draconian and without justification.

I cannot complete weekly objectives or anything that involves buying or selling players to complete an objective. Without the ban I would have had circa 105 million coins which I always use in endgame to buy cards I don't have and complete my card collection. 

Please support and upvote so that this gets the attention it requires at EA. I have comprehensive evidence that shows that a) my ban is unjust and b) it is a blanket ban which means that EA could not have conducted reviews of accounts to come to this conclusion.

For people who says its August forget it - I get it. However, I have spent thousands of hours working my way up a leaderboard legitimately and am now denied use of digital services for which I pay

2 Replies

  • nadirh1981's avatar
    nadirh1981
    Seasoned Newcomer
    2 hours ago

    I've done this but the case cannot be re-opened due to a "glitch" according to EA support chat... so I'm in August weeks from the end of the game and can't have any benefit from my heard earned gains. I've tried every way of re-opening or opening  a new case but it directs me back to the original penalty notice which cannot be re-opened even though the last response said it could

     

Recent Discussions