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RenaldyFernandez's avatar
RenaldyFernandez
Seasoned Novice
9 hours ago

Unable To Connect On EA Server & Always Disconnect from rival match

I don't know what happened some time yesterday until now with my account suddenly when I open the game sometimes I can't connect to the EA Server even though I use the internet with a high speed of 150MBps before it has never been like this, when I want to open Ultimate Team sometimes I can't log in even though I can go directly to disconnect sometimes the game is stuck in the objective please fix it With what is happening now, My rivals and champions are downgraded as a result of disconnect is not clear like this.

Please investigate my account status and manually reset/refresh my active session on your servers. I believe my account is flagged or stuck due to the previous connection errors, and I am unable to resolve this from my end.

 

Account Information:

 

• EA ID: [RenaldyFernandez]

 

• Platform: [ PC ]

 

• Error Message: [Connecting to Ultimate Team is not possible at the moment.You will now be returned to the main menu]

 

I look forward to your swift response so I can return to the game.

 

Best regards,

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