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fifabox2255's avatar
fifabox2255
Rising Novice
2 days ago
Solved

Unable to connect to Ultimate team

Dear EA Support Team,   I am writing to follow up on an ongoing issue that has now persisted for over a week without resolution. I am unable to connect to EA FC 26 Ultimate Team on my PlayStation 5...
gauntlets
matches
rivals
  • Baradona23's avatar
    Baradona23
    2 days ago

    bro i had the same, just delete all squads from webapp

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 days ago

Hi there. We're not able to review your account over the EA Forums. You would need to open a case with an advisor for that.

Have you also tried power cycling your modem/router? If not, follow these steps:

  1. Unplug your modem/router for 2 minutes
  2. Hard restart your console by holding down the power button until it turns off
  3. Power it all up and try playing again


I also recommend you switch to using a wired connection. Connection issues will be a lot more frequent when playing over wireless.

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