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FimraRulez's avatar
FimraRulez
Seasoned Newcomer
4 days ago

unfair ban

i have never used any 3rd party apps . i play on rtg and do normal trading with players , i spend hours searching if one get listed below and i keep futbin graphs and all in check to know . how can they ban me for unfair coin balance ?  i have only 1.6 million coins and never made more than 50k profit on a card because all cards listed much below their price are sniped . i only make 10-15k profit on cards and they still banned me ? this game is feeling so toxic their software picks up this as a violation

discussion

4 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hi FimraRulez​,

    I'm sorry, we can't look into bans through the EA Forums. Our blog post below shares more about what we can and can't do on the forums:

    Our Terms of Service team would exclusively look into banned accounts and see if the ban can be lifted. If they have already checked this out for you and confirmed the ban is correct. I'm afraid that means the account will remain banned. 

    - EA_Lanna

  • FimraRulez's avatar
    FimraRulez
    Seasoned Newcomer
    4 days ago

    please check this out and help me out , i love spending time on the game but this feels like a stab to the chest . look into this and remove my ban please

  • FimraRulez's avatar
    FimraRulez
    Seasoned Newcomer
    4 days ago

    i have already appealed , i have never used any third party app , i study graphs on futbin and make minimal profit on players because on pc trading is much more fun then playing against hackers . i only had 1.6 million coins and i get banned ? you can check my transfer history and ask me for anything to show that i have never gone against any rule , its so disheartening when this happens

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hi FimraRulez​,

    I'm sorry, we won't know why you were banned through the EA Forums but our Terms of Service team can take a look for you if you think there's been a mistake. Please fill out the webform to send in an appeal to that team.

    - EA_Lanna

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