Dear EA Sports Technical Support Team,
We are writing to formally submit a complaint on behalf of a large community of players in the Middle East regarding persistent technical issues that are severely ruining the gaming experience we paid for.
The core issue is that Middle East servers are frequently non-operational or bypassed, particularly in online team modes such as Pro Clubs and 11v11 Drop-ins, where we are repeatedly forced to play on distant servers outside our region. As a result, players suffer from drastically high ping that consistently exceeds 90 ms.
This issue is not limited to Pro Clubs; it also heavily impacts "The Grounds" mode. In many instances, matches are routed outside the Middle East servers, causing the ping to spike above 90 ms, which makes competitive and smooth gameplay nearly impossible and extremely frustrating.
We purchased this game expecting a stable, fair, and enjoyable experience—not to deal with constant high ping and technical hurdles that prevent us from playing properly.
We urgently request your technical team to investigate and resolve this issue as soon as possible, and to ensure that Middle East servers operate reliably and consistently across all game modes, especially The Grounds and Clubs.
Sincerely,
EA FC Players in the Middle East.
