Help

I’m having a major issue with EA SPORTS FC 27 Ultimate Team on PS5.

The game has been repeatedly freezing/crashing when trying to enter Ultimate Team and also while navigating menus. Majority of the time it freezes/crashes on the loading screen when entering Ultimate Team, and if I do get in, it freezes/crashes again at random times while do simple tasks such as navigating through the menus or looking at the transfer market. The only way I can resolve this is by completely closing down the game, only for it to happen again. 

I’ve also had a Transfer Market issue where I bid on a player, the auction ends and says my bid is the highest, but when I check Transfer Targets it says I lost the auction. 

Platform: PS5
Mode: Ultimate Team

Troubleshooting already tried:

• Deleted local files from Customise > Profile > Delete
• Power cycled PS5
• Reinstalled the game
• Checked restore licenses
• Confirmed my PlayStation account is linked to my EA Account
• Checked server status, which shows online
• Cleared cache through Safe Mode

The issue is still happening. Is anyone else seeing this, and is there any other fix? The game is completely unplayable for me. This is not fair with the money spent. 

Thanks in advance.