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4fumdeke6e8s's avatar
4fumdeke6e8s
Newcomer
4 hours ago

Appeal Request for Account Suspension – FC Mobile

Dear EA Support Team,

I hope you are doing well. I am writing to request a review of my EA account, which has been recently suspended with the error code 0x00102710.

 

I believe that this suspension may have been a mistake, and I would like to clarify my situation:

I have not used any cheating software, hacks, exploits, or third-party tools while playing FC Mobile.

I have never purchased or transferred coins illegally. I only play the game normally on my personal device, without modifying any files or using unauthorized applications. 

I did not violate any rules intentionally and always try to follow EA’s Terms of Service.

 

 

Because the game did not show the duration of the suspension, I am unable to understand the exact reason. Therefore, I kindly ask your team to:

 

Review my account status

Explain the reason for the suspension

Restore my account if possible

 

 

Here is my account information:

 

Player Name: Yogeshsr

Email EA: [edit: email address removed]

Device Used: I phone 13 

Country: India 

android
ios

1 Reply

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hi 4fumdeke6e8s​,

    Sorry to hear your FC Mobile account has been suspended.

    The 0x00102710 message indicates that there is currently a ban or suspension on the account. Unfortunately, we’re not able to review or remove account actions through the forums.

    If you believe the suspension was applied by mistake, please submit an appeal for review. For FC Mobile, if the action doesn’t appear in your Penalty History, you can use this webform instead:

    You can also review the official appeal guidance here: Check and appeal EA Account locks, bans, and suspensions

    And the FC Mobile rules here: How to play by the rules in EA SPORTS FC™ Mobile

    Please avoid posting personal account information publicly on the forums.

    I hope you’re able to get some clarity through the review process.

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