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jqkwa977xhs0's avatar
jqkwa977xhs0
2 years ago
Solved

[Asking for information]Can't play VSA or Division Rivals EA FC mobile

After the new update of EA FC mobile i started to play the game. Finished the total "Kick Off" chapter of beginner, intermediate, expert and with that unlocked the vs attack and h2h mode. But when i ...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    [Update]

    Hey FC Mobile Community, 

    I wanted to check with everyone in this thread and confirm if this is still happening, our team has made some changes and this should now be fixed. 

    Cheers, 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey Everyone, 

Thanks for reaching out to the FC Mobile community on Answers HQ!

If you are still running into issues with "VS attack" being locked, please let us know the following:

  • Player ID (Select the setting icon > UID):
  • Which game modes are locked (please list all that should be unlocked)?
  • Have you completed and claimed each node in the related quest? 
  • What Device (make/model) are you using?
  • If possible, share a Screenshot or Clip...
  • Do you have any device or app updates pending?

We can use this information, to help make the team aware of the issue and to further investigate.

Thanks!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @frankaudience6, To clarify, if the mode locked on all devices? For the account that worked, is it unlocked across both devices as well?

    • frankaudience6's avatar
      frankaudience6
      2 years ago

      "On no other device with the same account, it's not working. Do you have any suspicions about what's causing this?"

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        2 years ago

        Hi @frankaudience6 thanks for the update! No update currently but we have shared this with the team to be aware of.

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