Forum Discussion

5z1zyxwno2h1's avatar
5z1zyxwno2h1
Rising Newcomer
1 month ago
Solved

Ban Not Lifted

Dear EA Team,

As I reported before, my  account was banned for no reason. I waited for more than 72 hours(3 days) to conclude as this is the standard duration of most suspensions  but to my surprise I was not unsuspended. This has dampened my spirits for I was waiting to get back into playing the game. I highly approach you asking for my ban to be lifted so I can enjoy the game as much as possible during this festive season. 

  • Hey ​there,

    If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.

    We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks! 

3 Replies

  • Same with me bro, got suspended this morning without reason. I’ve read some chats on Reddits that EA Doesn’t even check these suspensions just randomly give bans. While making the F2Ps feel worthless in both Pack Luck and now the whole account of hardwork is banned. 
    btw Suspended accounts automatically gets unbanned after 8 days

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey ​there,

    If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.

    We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks! 

  • ok8jjtezwpo2's avatar
    ok8jjtezwpo2
    1 month ago

    Additionally, event fragments that people have saved for players in the gallery will burn out and EA will not compensate for this.

Featured Places

Node avatar for FC Mobile Bug Reports

FC Mobile Bug Reports

Report bugs in EA SPORTS FC™ MOBILE and see what the community is saying on this forum.Latest Activity: 47 minutes ago
7,269 Posts