Forum Discussion

RockyTheGamer111's avatar
3 months ago

Black Screen

Hello!

I got in a H2H and the pitch was black. I couldn't see nothing, but players name, the scoreboard, controls and the ball, of course I lost and I would like my star back.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi there — sorry to hear about your ruined game. Unfortunately, we can’t grant stars to players. If something similar happens again, try these steps to help resync everything. Also, make sure your phone is not on energy-saving mode. 

    Mobile Troubleshooting Guide