Forum Discussion

Kannix_NL's avatar
Kannix_NL
New Adventurer
4 days ago
Solved

Constant “resource download error”

Hi, 

As of today, I get a “resource download error” with almost everything I try. The game gets stuck repeating that error over and over again. I did the following:

  • Checked my phone’s storage space. I have more than 15GB available, I take it this is more than enough.
  • Force closed the app and started it again.
  • Tried opening the settings, to clear cache and stuff, but cannot reach there due to the error.
  • Deleted the game from my phone and re-downloaded it. Now I cannot even open the game, due to the same error message.
  • I tried a different device; same problem. 

I have attached one screenshot, which was from before re-installing the game, trying to open the locker room.

Please let me know what I can do to fix this problem - or fix the problem on your side…

Thanks!

Kannix

  • Hi everyone,
    Thanks for reporting this.

    Could you please try relaunching the game and let us know if the issue is still occurring?

     If the problem persists after restarting the game, please send me a DM with your User ID? I’ll pass the information on to the team for review. Thanks for your patience while we look into this. 

24 Replies

  • t2wknqlzlznu's avatar
    t2wknqlzlznu
    Seasoned Newcomer
    3 days ago

    After latest gameplay update, I can't play any division rivals match. It is freezing after 100% gameplay resource download, and automatically the match is getting expired. Please go through the problem as soon as possible, after this UTOTS update I'm not able to enjoy the game at all. Thank you.

  • t2wknqlzlznu's avatar
    t2wknqlzlznu
    Seasoned Newcomer
    3 days ago

    I tested on the same device with a fresh guest account and Division Rivals works normally. The issue only affects my main account. VSA, H2H, and Division Rivals freeze at 100% gameplay resource download after the UTOTS update. Please see to it EA, this is very annoying, can't even play properly anymore.

  • Kannix_NL's avatar
    Kannix_NL
    New Adventurer
    2 days ago

    Try changing the theme you use for your main account. You can find this in the locker room

  • fxls31blwwoe's avatar
    fxls31blwwoe
    Rising Newcomer
    1 day ago

    When game started so many time resource download error occurred,then what is the use with playing game ,we are losing stars and tokens,I’m playing game on wifi network even though it showing resource download error ,so I’m going to delete this game