Forum Discussion

maroUKgming5220's avatar
3 days ago

EA Account linked in game but Redeem website says not linked

My EA account is linked inside FC Mobile with green checkmark.

But the redeem website redeem.fcm.ea.com keeps saying the EA account is not linked to FC Mobile.

I already tried logging out, restarting the game, and using Incognito.

Please help fix this.

My UID is [CM note – UID has been removed. Keep it private and avoid posting it on public forums.] 

Thank you

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    It’s possible you’re signing in with a different EA Account than the one linked in FC Mobile.

    Please try any other email address you may use for EA, ideally in an Incognito/ Private tab, and check the Redeem site again.

  • i am facing the same issue not data shown, nor on web it is not showing that i own the game nor i can check online performance score although i am playing on pc via ea App

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there, Are you still experiencing this issue with the FC Mobile Redeem website? If so, could you please try clearing your browser’s cache and cookies, then sign back in and check the redeem page again?