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6a4ph90lq593's avatar
6a4ph90lq593
Newcomer
4 months ago

Earnest request to EA team to fix this problem 🙏🏻

In The Treasure verse of footyverse event... After completing all previous rewards...the last reward of 80 shards for 1000 footyverse tokens.... Not able to claim.... I have tried many times... But it shows unknown error 🥺 those shards are very important for me in the last week of footyverse event.... So I request the fc mobile teams 🙏🏻 to solve this problem kindly... 

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1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey 6a4ph90lq593​ Have you already tried restarting the game and your device, or clearing the cache data to rule out a temporary glitch?
    Also, try switching between mobile data and Wi-Fi to see if the issue persists, and let us know how it goes.

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