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8e06m7a9jsjz's avatar
4 months ago
Solved

Error in the pick tab, I can't open the pick

Yesterday I opened free and for 10,000 tokens picks and today they still haven't been updated and I can't open them such a problem for a week with free pick

  • Hi 8e06m7a9jsjz​

    Good news! We released an update last Friday, and all the reports since have confirmed that it did the trick! This issue is now resolved. 

    Huge thanks for hanging in there, and thanks again for reaching out to help flag this.

    Happy Gaming o/

    EA_Lanna

2 Replies

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi 8e06m7a9jsjz​,

    Thanks so much for your report. We’re looking into it. In the meantime, could you note down your User ID (don't post it here, keep it somewhere safe), then restart your device and sign back in? It might help sync your account.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi 8e06m7a9jsjz​

    Good news! We released an update last Friday, and all the reports since have confirmed that it did the trick! This issue is now resolved. 

    Huge thanks for hanging in there, and thanks again for reaching out to help flag this.

    Happy Gaming o/

    EA_Lanna

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