Forum Discussion

bv98x6x0k3op's avatar
bv98x6x0k3op
New Novice
1 day ago

FC Mobile freezes when performing powered shots after latest update

Hello EA Support,

I would like to report a serious issue in FC Mobile that started after the recent update.

Whenever I try to perform a powered shot, the game freezes and becomes unresponsive. The power bar appears, but the game gets stuck and I cannot continue playing normally. This issue occurs repeatedly during matches and affects my gameplay significantly.

I have already tried several troubleshooting steps, including:

- Restarting the game

- Restarting my device

- Clearing cache

- Checking my internet connection

- Making sure I have enough free storage space

Unfortunately, the problem still persists.

The game was working normally before the update, and this issue only started afterward. Because of this bug, I am unable to enjoy matches properly and it is affecting my overall experience in FC Mobile.

UID: Removed for safety reasons

Please investigate this issue and let me know if there is any information I can provide to help resolve it.

 

Thank you for your support.

android
ios

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    17 hours ago

    Hi there, thanks for the report, and sorry to hear you're experiencing this issue after the update. Could you please provide the following information to help us better understand the issue?

    • Device model (e.g., Samsung Galaxy S24, iPhone 15, etc.)
    • Operating system version (Android/iOS version)
    • Your region/country
    • FC Mobile app version currently installed
    • Whether the issue occurs in all game modes or only specific modes
    • If possible, a screen recording showing the freeze when performing a power shot

    Thank you. 

Recent Discussions