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Jiggyminted's avatar
Jiggyminted
Newcomer
16 days ago

Force closing, Crashing and Freezing joystick

The game starts with freezing my joystick then force closes 

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Hi, sorry you're running into this with the game on your device. Please try the following steps and let us know if that helps resolve the problem. :

    1. Force close FC Mobile.
    2. Restart your device
    3. Go to Settings, Apps, find FC Mobile and Storage.
    4. Clear the cache first.
    5. If the issue continues, clear app data/storage (make sure your account is linked before doing this).
    6. Restart your device.
    7. Launch the game again and test a match.
    8. If you're on Wi-Fi, try mobile data (or vice versa), as connection-related issues can sometimes trigger freezes/crashes.
    9. Make sure FC Mobile and your device OS are fully updated.