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25ieighq4c1b's avatar
25ieighq4c1b
Seasoned Newcomer
27 days ago
Solved

Fps drop After update

Dear EA Support Team,   I am writing to report a serious FPS drop issue in FC Mobile, especially in Head-to-Head (H2H) matches.   I have been playing FC Mobile for around 5 years, and I never exp...
android
crashing
freezing
  • EA_Pulsar's avatar
    EA_Pulsar
    1 day ago

    Since we haven't seen new reports of this specific FPS drop issue in this thread recently, we are hoping the performance has resolved.

    If you are still experiencing similar issues or run into any new frame rate drops, please let us know, or feel free to start a new thread so we can investigate. Thanks!

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
27 days ago

Hi there. Thanks for your reports on this. If you notice any performance issues on your device, please try the following troubleshooting steps first and see if that helps:

  • Restart your device and FC Mobile.
  •  Make sure FC Mobile and your phone's system software are fully updated.
  • Close unnecessary apps running in the background.
  • Clear the FC Mobile app cache
  • Make sure you have sufficient free storage space.
  • Test different in-game graphics settings.
  • Try both a stable Wi-Fi connection and mobile data to rule out connection-related H2H issues.
  • Disable any VPN, game overlays, or other apps that could interfere with the game.
1mcu649isocw's avatar
1mcu649isocw
Rising Novice
27 days ago

I have done everything you have mentioned above still there is the fps drop fix it (look out on the ui after a goal is scored that's what affecting it !

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