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zml41mzdcb8r's avatar
zml41mzdcb8r
Newcomer
3 months ago

Gameplay Issue: Persistent Loading Overlay During Matches

I’m experiencing a gameplay issue where the loading animation and dim overlay remain visible throughout a match instead of clearing after loading finishes. Although the match runs, the overlay block...
android
crashing
freezing
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
3 months ago

Hi there. Thank you for sharing the video of this issue.  If the loading screen gets stuck for you, please try the steps below and let me know if things improve:

Mobile Troubleshooting Guide.

Try clearing your cache and make sure you’ve got enough free storage space on your device.

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