Forum Discussion

Rising Newcomer

1 month ago

Gameplay issues

Reconnecting issues while playing and there's no network problem in my phone. It's only on gameplay problems. Just fix it please.

Community Manager

1 month ago

Hey! Sorry you’re getting disconnected during gameplay. To help better understand what's happening, please try to include more information, like:

What device you’re playing on (model and OS version)
Are you on Wi-Fi or mobile data?
Which game modes does this happen in?
What happens exactly (when it starts, how often, any error message)
Any troubleshooting tried so far? (restart phone/router, switch Wi-Fi and mobile data, reinstall, etc.)

You can also try these steps first: Mobile Troubleshooting Guide