Forum Discussion
4 Replies
- EA_Lanna7 hours ago
Community Manager
Hi b9t6sazxwqxi,
We can't through the EA forums, but it'd be good to have our Terms of Service team double-check that for you. You can reach them using the steps below:
If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.
- Open the webform.
- Fill out the form with as much detail as possible.
- Select Submit.
- Then select Email us.
Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.
- EA_Lanna
- b9t6sazxwqxi6 hours agoNewcomer
I submitted the appeal
- b9t6sazxwqxi6 hours agoNewcomer
Can u try to email me in 3 days pls
- EA_Lanna6 hours ago
Community Manager
Hey b9t6sazxwqxi,
Great, you've done the right thing to have your ban checked out. The appeal doesn't come through to us on the forums. It goes through to our Terms of Service team. They aim to get back within 10 days, where possibl,e from what they shared in this guide:
Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.
- EA_Lanna