kopyala

Hello,

I purchased the Star Pass in EA FC (FIFA) but even though the payment was completed,

the Star Pass did not unlock in my account.

The purchase shows as completed, but I cannot access the Star Pass rewards.

Platform: (Android / iOS / PlayStation / Xbox / PC – hangisiyse yaz)

Game mode: (Ultimate Team / Mobile vs.)

Purchase date: (tarihi yaz)

Order ID / Receipt: (varsa ekle)

Please help me restore the purchase or refund it.

Thank you.

EA_Pulsar
3 months ago
Hi there. Thanks for reaching out. For issues with delayed purchases, I’d recommend following the steps in this post: Missing or Failed Purchases. It explains what to do in similar situations.

Please remember to follow our rules and post in the correct language.

emzfl4oi5ewk
Rising Newcomer
3 months ago
Lütfen bana yardımcı olun ya paramı verin yada yıldız biletimi acı lutfen
EA_Pulsar
Community Manager
3 months ago
Hi there. Thanks for reaching out. For issues with delayed purchases, I’d recommend following the steps in this post: Missing or Failed Purchases. It explains what to do in similar situations.

Please remember to follow our rules and post in the correct language.

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