Missing content / Purchase issue
Hello
I made a purchase in fc mobile and the game has been stuck on Please wait patiently
My coins were deducted but I didn’t receive the item
It has been over one hour
Please help
Thank you
Forum Discussion
3 Replies
EA_PulsarCommunity Manager
Hey there. Have you already tried restarting the game? Follow this guide here if you need more help with this issue:
Hello,
Yes, I already restarted the game, device, and internet multiple times.
I also contacted EA Support and they confirmed this is a server-side issue.
The coins (52 million) are still missing and no item was delivered.
Please advise on next steps.
Thank you.
- EA_Pulsar
We don’t have visibility into individual accounts here on the forums, so you’ll need to confirm the available options directly with the Support team.
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