Forum Discussion

Rising Newcomer

30 days ago

Missing player!

Saliba 116 Toty was on my roster as I pulled him yesterday from draft pack, today wanted to exchange him for Utoty Saliba 116 and he vanished from my roster( did not exchange him for tokens or anythi...

Community Manager

29 days ago

Hi, jumping in with a quick clarification. In FC Mobile, items/players don’t just “vanish” from an account on their own. If something is no longer in your inventory, it’s typically because it was used or sold, and those actions can only be done by the account owner while logged in.

If you’re not seeing a player, here are a few things to try that often help:

1.) Fully close FC Mobile and reopen it.

2.) Check inventory visibility

Go to My Team → Players (My Players) and clear any filters
Try sorting by Newest to spot recently acquired cards.

3.) Confirm the player isn’t “in use”

Check all lineups, not just your main XI

Lemas93

Rising Newcomer

29 days ago

I did all those check ups before i I posted here, just wanted to make sure i checked everything before I post here, maybe something happened with the update of UTOTY, because it never happened before, this was the first time that the card just disappiered!